1. When can I enroll in a payment plan?
- April 1 – Enrollment opens for Summer plans
- June 1 – Enrollment opens for Fall plans
- November 1 – Enrollment opens for Spring plans
2. 我是否可以登记为前一期或后一期收费的付款计划?
付款计划是特定期限的,不能用于支付以前或将来的条款.
3. Is it possible to have more than one payment plan per term?
Only one payment plan per term, per student, is permitted.
4. What happens if my payment is rejected?
If your monthly installment is returned for any reason, Nelnet将通过电子邮件通知计划所有者和学生,并将重新尝试从提供的帐户中处理每月分期付款. 重新尝试将发生在每月的5号或前后 5 Month and Summer plans. 重新尝试将发生在每月的20日或前后 6个月计划. If the reattempted payment is returned, 您的付款计划将自动终止,无需另行通知您. 终止后,所有未付余额将立即到期并支付给新大. 此外,我们保留拒绝您参与未来Nelnet付款计划的权利.
如果付款退回,Nelnet校园商务将评估30美元的退回付款费.
5. What happens if my payment plan defaults?
If your payment plan terminates due to two returned payments, you are no longer eligible for future payment plan options.
6. Can I enroll in a payment plan if my balance is not yet determined?
是的, you can enroll in a payment plan, even prior to enrolling in any classes, based on an estimated amount. 请参阅“在确定学生帐户余额之前如何计算付款计划的金额”。, 以上.
7. What charges can be included in the payment plan?
All Student Account charges can be included in a payment plan. Miscellaneous Account charges must be paid directly to SMU.
8. 我如何更新用于付款计划的银行帐户或信用卡信息?
只有计划所有者可以更改付款方式(用于计划付款计划分期付款的当前银行账户或信用卡). Please keep this in mind when enrolling in a payment plan. 如果您是学生,但不是计划所有者,您将不被允许更新付款方式. If the student is the 计划的主人, 只有学生(不是授权付款人)被允许更新付款方式.
Follow the below instructions to update the Payment Method:
学生 who are 计划的主人s:
- 登录你的邮箱.SMU帐户
- 点击 付款计划 选项卡.
- 点击 Agreement Id#
- In the large box, next to Payment Method, click on 更改付款方式.
- 进行并保存更改.
Authorized Payers who are 计划的主人s
9. 一旦我的付款计划设置好了,我是否需要每个月登录付款?
No, your payment plan is set up with automatic payments.
10. I have questions about my payment plan.
For assistance with your payment plan, 请于周一至周五上午7点至晚上9点,周六上午9点至下午2点联系Nelnet校园商务,电话:888-470-6014. You can also contact the Student Financial Services via email at Enrol_serv@nirvanaluxor.com or by phone at 214-768-3417 from 9am–4pm Monday, 周二, Thursday and Friday and 10am–4pm on Wednesdays.